Guides

📱 Using Warmly

🌅 Building a morning routine that lasts

The magic of Warmly isn't any single message — it's consistency. A short note that lands every morning quietly tells someone "you're on my mind" far more powerfully than an occasional long text.

• Start small. Pick three or four people who matter most rather than your whole contact list. You can always add more once it feels natural.
• Choose a believable time. Set delivery for when you'd realistically be texting — say 8:00–9:00am — and turn on the humanized window so it varies naturally.
• Vary the cadence per person. Daily for your closest people, weekdays for a busy colleague, Sundays for an old friend you want to stay loosely in touch with.
• Check the dashboard weekly, not daily. Let the streaks be a gentle nudge, not a chore.

Tip: Preview tomorrow's message from the dashboard and shuffle until it feels right. A few seconds of curation keeps every send feeling intentional.

🎯 Matching message categories to each relationship

Not everyone needs the same kind of encouragement. Warmly lets you assign a category per contact so each person gets a vibe that actually fits them.

• Motivation & drive for the friend chasing a big goal or grinding through a tough season at work.
• Mindfulness & calm for someone who's stressed, anxious, or stretched thin.
• Everyday encouragement for family, friends, and anyone who could use a steady boost.
• Recovery & healing for anyone going through illness or a hard recovery.

When you're unsure, ask yourself what this person would actually want to hear on a hard morning — and pick the category that matches that, not the one that matches your mood.

✏️ Writing templates that sound like you

A template is the wrapper around each message. The goal is for your texts to read like you typed them, not like a greeting card. Use the placeholders to personalize:

• {name} — the contact's name
• {quote} — the message text Warmly selects
• {author} — the quote's author

A few principles that keep things human:

• Open the way you really talk. "Morning {name}!" or "Hey {name} —" beats anything formal.
• Let the quote breathe. One thought per message. Walls of text get skimmed.
• Sign off like yourself. A simple "— thinking of you" or "love you" turns an automated note into a personal one.
• Rotate greetings so the opening line isn't identical every day.

💛 Supporting People Through Life Transitions

Life's hardest and biggest moments are where showing up matters most — and where most of us freeze, unsure what to say. These guides offer gentle, practical ways to be there. Warmly can carry a steady thread of support over the weeks and months when a single text isn't enough.

🕊️ Supporting someone through grief and loss

Grief has no timeline, and the hardest part often comes weeks later when everyone else has moved on. You don't need the perfect words — presence matters more than eloquence.

• Don't try to fix it. Avoid "everything happens for a reason." Try "I'm so sorry. I'm here, and I'm not going anywhere."
• Say their person's name. The bereaved often fear their loved one will be forgotten. Mentioning them is a gift.
• Show up on the quiet days. Anniversaries, birthdays, and ordinary Tuesdays months later are when a check-in means the most.
• Offer specifics, not "let me know if you need anything." "I'm dropping off dinner Thursday" is easier to accept.

With Warmly: Set a gentle, low-frequency cadence (a couple of mornings a week) with a warmth or mindfulness category. A quiet "thinking of you today" over many weeks tells them they're not grieving alone.

💔 Being there during a breakup or divorce

The end of a relationship is a real loss, often without the rituals that help people grieve. Your friend may swing between relief, heartbreak, and loneliness — sometimes in the same hour.

• Resist trash-talking the ex (especially with divorce or co-parenting) — they may reconcile, and it can make your friend defensive.
• Normalize the mess. "It's okay to not be okay" lifts the pressure to "be over it."
• Fill the empty time. Evenings and weekends are hardest. A standing invite or a morning note bookends lonely days.
• Remind them who they are. Encouragement that affirms their worth helps rebuild confidence.

With Warmly: Daily morning encouragement with a motivation or self-worth category gives structure to days that suddenly feel shapeless.

💼 Cheering on a new job or career move

Starting something new is exciting and quietly terrifying — impostor syndrome loves a first week. A little steady confidence from the outside goes a long way.

• Acknowledge the leap. Changing jobs takes courage; name it.
• Lower the stakes. Remind them nobody expects them to know everything on day three.
• Celebrate small wins — the first solved problem, the first work friend, surviving the first week.
• Check in past the first week, when the initial excitement fades and the real adjustment begins.

With Warmly: Schedule weekday-morning motivation messages for their first month — a confidence boost right before they walk in.

🍼 Supporting new parents

New parents are flooded with attention for the baby and often starved of support for themselves. Sleep-deprived and overwhelmed, they need to feel seen as people, not just caregivers.

• Ask about the parent, not just the baby. "How are you doing?" is rare and welcome.
• Keep messages low-pressure. They may not reply for days — make it clear no response is needed.
• Reassure them they're doing great. Self-doubt is constant in early parenthood.
• Remember the non-birthing partner and second-time parents too — support often skips them.

With Warmly: A short, no-reply-needed morning note a few times a week reminds them they haven't disappeared into the role.

🩺 Supporting a friend through illness and recovery

Serious illness is isolating, and recovery is often slower and lonelier than people expect. Consistency matters more than grand gestures.

• Treat them as a whole person, not a diagnosis. Talk about normal life too.
• Keep it light when they're depleted. Some days a simple "thinking of you" is all they have energy for.
• Don't disappear during the long middle. Support spikes at diagnosis and fades — be there for the long recovery.
• Follow their lead on how much they want to talk about the illness.

With Warmly: A recovery or mindfulness category on a steady cadence carries gentle encouragement through the long stretch when visitors thin out.

📦 Staying close when someone moves away

When a friend moves, the friendship doesn't have to fade — but distance makes it easy to drift without meaning to. Small, regular touchpoints keep the bond alive.

• Be the one who reaches out first. Don't wait for them to settle in; the early days in a new place are the loneliest.
• Keep the everyday going. Inside jokes and small updates matter more than big catch-ups.
• Acknowledge time zones so a morning note doesn't land at 3am.
• Make a standing plan — a recurring call or visit gives the friendship a backbone.

With Warmly: A few mornings a week keeps you present in their new life, so reuniting feels like no time passed.

📚 Encouraging someone through exams or a big challenge

Whether it's finals, the bar exam, a marathon, or a make-or-break presentation, the pressure builds for weeks. Steady belief from someone they trust helps them keep going.

• Encourage effort, not just outcome. "I'm proud of how hard you're working" reduces fear of failure.
• Protect their confidence near the deadline. A calm, believing voice counters the spiral of doubt.
• Remind them to rest. Encouragement to take a breath can be the most useful message of all.
• Be there after, win or lose — that's when they'll really want to hear from you.

With Warmly: Schedule daily encouragement through their crunch period and it ends automatically when you pause the contact — a built-in cheering section for exactly as long as they need it.

Want more help?

For setup and technical questions, see the Help Center. To reach a real person, visit our Contact page or email support@warmly.app.